Welcome to Hat Addiction's FAQ

At Hat Addiction, we're passionate about bringing you the finest selection of vintage hats. We understand that you may have questions about our products and services, so we've compiled these FAQs to provide you with all the answers you need. Whether you're curious about sizing, shipping, or the origins of our hats, you'll find the information here to make your shopping experience seamless and enjoyable. If you can't find the answer you're looking for, don't hesitate to reach out to us directly!

1. What types of hats do you sell?

We specialize in vintage hats, primarily offering a selection of Kangol-branded hats. Our stock includes overstock items from previous decades, ensuring you get authentic, high-quality vintage pieces.

2. Are your hats new or used?

All our hats are new, never-worn items. They come from overstock collections, which means they were originally produced years ago but have never been sold or used. However, due to the vintage nature of these hats, some items may show slight signs of age.

3. How do I know if a hat will fit me?

We provide detailed sizing information on our Size Guide page.

4. Can I return or exchange a hat?

All sales are final. However, some exceptions may apply. Please refer to our Shipping & Returns page for more details.

5. Do you ship internationally?

Yes, we offer international shipping. Shipping rates and delivery times vary depending on the destination. Please visit our Shipping & Returns page for more details.

6. How do you ensure the quality of vintage hats?

We carefully inspect each hat for quality and authenticity before adding it to our inventory. Our goal is to provide you with top-quality vintage hats that have stood the test of time.

7. Are the colours of the hats as shown on the website?

We strive to display our products as accurately as possible. However, due to differences in screen settings, the actual colour may vary slightly from what you see on your device.

8. Do you offer any discounts or promotions?

We occasionally offer discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated on the latest deals.

9. How can I contact customer service?

If you have any questions or need assistance, you can reach our customer service team via the Contact Us page or email us directly at info@hataddiction.com.